Glossery of Terms

Barrier to Communication

A barrier to communication occurs when people are in conversation and are having problems getting their messages across or are having problems understanding the other people in the conversation

Confidence

Being confident means that you do not give up when things stop going the way you wanted them to

Creativity

Creativity is being creative when completing tasks, this means that your overall standard of work will be much higher and means that you can think outside the box to come up with answers

Dependable

Being dependable means that people will be able to trust you knowing that whatever tasks you are assigned they can depend on you to do your best.

Interpersonal Skills

Interpersonal Skills is being pleasant and friendly to people either in your work place or to your clients.

Independent

Independent is being able to do something without the help of anyone else.

Organisational

Organisational is when you are fully organised and that you know where everything is so that you don’t have to waste any time searching for things.

Problem Solving

Problem solving is being able to over any problems that occur and finding the best possible solution.

Self Motivation

Self motivation is where you get motivation from your self while completing your own personal tasks 

Time Management

Time management is were you manage all your time so that you give yourself enough time to complete specific tasks and having some extra incase any unexpected problems occur.  

Team Worker

Team worker is working within a team to get a specific job done.

Working Procedures

Working procedures is your own personal work pattern which may involve you having too work longer hours to ensure that you meet all your deadlines.

Frequently Asked Questions

1.       What are the most common barriers to communication?

The most common barriers to communication are light, sound and dialect.

2.      What would you do if you come across a problem that you can’t find a solution for?

If you come across a problem that you cant find the suitable solution for its important that in a working environment that you tell the manager about it as soon as possible.

3.    What do you do if there is conflict within your team?           

If there is conflict within your team it’s important that you and the other members of the team put them aside for the good of the team and the task.

4.      Is it more beneficial for an employee to have all of the above skills and qualities?

The more skills and qualities you have the better it will be for you as a employee, but this doesn’t mean that you must have all of the above skills and qualities.

5.      What is the best way to overcome any barrier to communication?

The best way to overcome any barrier to communication is to first fully understand what the problem is and then go about finding away to overcome it. This may involve you having to speak slow and clear or moving to a different location.

6.      Why is it necessary to have a good level of technical knowledge?

When you are working with computer it’s a good thing if you have a good level of technical knowledge to ensure that you do not do the wrong things that could damage your computer.